Service degradation, Facial Services

Incident Report for Intellicheck

Resolved

The issue has been resolved and full service has been restored.
Posted Jun 21, 2023 - 12:55 EDT

Identified

Intellicheck engineers have identified the problem and are in the process of deploying a corrective fix.
Posted Jun 21, 2023 - 11:59 EDT

Investigating

We are currently experiencing issues with our facial matching services. The issue is being investigated.
Posted Jun 21, 2023 - 10:27 EDT
This incident affected: Intellicheck Digital Identity Platform (Facial Services) and IDN Portal+.