We are continuing to monitor for any further issues.
Posted Jun 16, 2026 - 16:38 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 16, 2026 - 14:53 EDT
Identified
We are currently experiencing a partial service outage. We have identified the issue and our engineering team is working on this as the highest priority. We apologize for the disruption.
Posted Jun 16, 2026 - 12:17 EDT
This incident affected: IDN-Direct Services (IDN-Direct Online Services, IDN-Direct ProcessPhoto, IDN-Direct - ProcessID, IDN-Direct - ID Verification Services for POS), Intellicheck Digital Identity Platform (Intellicheck Identity Platform, ID Verification Services, Facial Services, OFAC & Sanction Screening Services, Criminal Data Services, Device Fingerprint & Fraud Detection Services, Identity Platform Hosted Services), Intellicheck Direct, Intellicheck Hub, IDN Portal+, and IDN Portal (Intellicheck Mobile Services).
